PERSONAL DATA PROTECTION POLICY

Your personal data, in accordance with the Law on the Protection of Personal Data No. 6698 (“Law”) published in the Official Gazette dated 7 April 2016 and numbered 29677, by İbrahim Halil Çakmaktaşı (Cultural Heritage) as the data controller, with your express consent, when necessary, within the scope described below; can be processed within the scope of the cases stipulated in the law. The purpose of the Privacy and Personal Data Protection Policy is to inform you, our customers, about our policy regarding your personal data by Cultural Heritage in accordance with the Law and relevant legislation.

The purpose of this Privacy and Personal Data Protection Policy is the link address https://www. During the operation of the culturalheritage.com.tr website and the social media accounts of Cultural Heritage, we provide detailed information about the processing of the personal data obtained during the use of cookies by the members, users and/or visitors of the website (“Customer”) below.

With this Privacy and Personal Data Protection Policy,  Disclosure of what kind of personal data is collected, Explaining how this personal data is used, It is aimed to inform and enlighten the data owners about what your rights on your processed personal data are and how you can exercise these rights.

1- Identity of Data Controller

Cultural Heritage (İbrahim Halil Çakmaktaşı) – Kavaklı Mahallesi Istanbul street İsmail Şen Apt. No 83 Shop No: 7 Beylikdüzü Istanbul Turkey Post code: 34520

E-Mail: info@culturalheritage.com.tr

Phone: 05355917650

CULTURAL HERITAGE

IBRAHİM HALIL CAKMAKTASI

Address: Kavaklı Mahallesi Istanbul street İsmail Şen Apt. No 83 Shop No: 7 Beylikdüzü Istanbul Turkey Post code: 34520

E-Mail Address: chkozmetik@gmail.com

Our WhatsApp Number: 0 535 5917650 (between 09:00 and 18:00 for 5 days a week)

2- Purpose and Basis of Personal Data Processing

 

In order to provide better service to our customers and within the framework of legal obligations arising from the Law and related legislation; Your personal data (name, surname, date of birth, mobile phone number, e-mail, gender, address, profession, education, marital status, all shopping information of the member) If your customer transaction information is connected via social media accounts, the information that the member has approved to be shared through those channels, the product information in his shopping can be requested from you, and this data can be requested from you in accordance with the following purposes Cultural Heritage (İbrahim Halil Çakmaktaşı) – Kavaklı Mahallesi İstanbul Caddesi İsmail Şen Apt. : 7 Beylikdüzü Istanbul Turkey Post code: 34520

E-Mail: info@culturalheritage.com.tr

Phone: 05355917650

 

CULTURAL HERITAGE

İBRAHİM HALIL FINISHER

Address: Kavaklı Mahallesi Istanbul street İsmail Şen Apt. No 83 Shop No: 7 Beylikdüzü Istanbul Turkey Post code: 34520

E-Mail Address: chkozmetik@gmail.com

Our WhatsApp Number: 0 535 5917650 (between 09:00 and 18:00 for 5 days a week)

It can be saved in social media or web application.

Based on, but not limited to, your personal data for the purposes set out below;

Opening the customer registration, creating and updating the username on the website of Cultural Heritage,

Performing quality control and increasing service quality,

Making online sales or tele-sales and Cultural Heritage’s ability to contact the Customer in order to provide this,

Ensuring that the Customer’s invoice (e-invoice, e-archive, paper invoice) is sent to the Customer by Cultural Heritage,

Order tracking,

Sending the product/products to the Customer,

Information, product promotion,

Providing support to the Customer by Cultural Heritage after sales,

Informing our Customers about the products that Cultural Heritage has improved and newly developed in order to create and/or increase customer satisfaction, and inform our Customers about campaigns, promotions, discounts, offers, events, sweepstakes, contests and opportunity activities and our services,

Cultural Heritage’s performing the basic functions necessary for the website to work, Cultural Heritage’s website to analyze and thus increasing its performance, Cultural Heritage’s website to increase its functionality and ease of use, Cultural Heritage’s website to personalize, targeting and advertising activities,

To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection, to provide the necessary information, to fulfill the obligations undertaken in accordance with the contracts we have concluded,

Provided that it is directly related to the conclusion or performance of the contract to be established with the customer, it is necessary to process the personal data of the parties to the contract, it is necessary for Cultural Heritage to fulfill its legal obligation, it is necessary to process your data for the establishment, use or protection of a right, the fundamental right of the data subject and for other reasons, such as the necessity of data processing for the legitimate interests of Cultural Heritage, provided that it does not harm their freedom,

It will be processed for specific, clear and legitimate purposes within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.

Providing a better shopping experience to the Customers of Cultural Heritage, providing information to the Customers about the products of Cultural Heritage that might be of interest to the Customers, “taking into account the interests of our customers”, transferring current campaigns, offering suggestions to the Customers, informing,

To be able to use it in various marketing and advertising activities, and within this scope, to organize surveys in electronic and/or physical environment through contracted institutions,

Performing the basic functions necessary for the operation of the Site, analyzing the Site and increasing the performance, functionality and ease of use of the Site,

Cultural Heritage can fulfill its legal obligations pursuant to the law and relevant legislation and use its rights arising from the current legislation,

we aim.

3- To whom and for what purpose the Processed Personal Data can be transferred:

 

Your personal data; In line with the purposes set forth in the title of “Purpose and Basis for Processing Personal Data” of this policy and under the title of “Purposes of Processing Your Personal Data and Legal Reasons” specified in Article 2 of the Customer Clarification Text;

 

Cultural Heritage’s domestic or international business partners and/or shareholders, suppliers and other service providers, legally authorized public institutions and/or private persons, are subject to the “Transfer of Personal Data” Article 8 of the Law. In addition to the personal data processing conditions and purposes specified in Article 9 titled “Transferring data abroad”;

 

Performance evaluation processes and organization of these processes with business partners and suppliers,

Providing e-commerce services (including trading platforms and online auctions), payment services,

Providing retail sales and services,

Realization of finance, investment, insurance, banking and credit card transactions,

Providing e-commerce service (including trading platforms and online auctions),

can be transferred by Cultural Heritage within the framework of

 

4- Method and Legal Reason for Personal Data Collection:

Your personal data is primarily within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law, under the title of “Personal Data Processing Purpose and Basis” of this policy and the “Purposes of Processing Your Personal Data and Legal Basis” specified in Article 2 of the Customer Clarification Text. may be processed and shared by Cultural Heritage ‘in line with the legal reasons and purposes listed under the title of ‘reasons’.

Your personal data can be transmitted orally, in writing or through automatic or non-automatic methods within the framework of Cultural Heritage’s commercial activities, through our website, social media channels, parties with which we have business relations and/or receive services as a complement to our activities, contracted organizations and other similar channels. can also be collected electronically.

5- Your rights pursuant to Article 11 of the Personal Data Protection Law;

As personal data owners, in accordance with Article 11 of the Law titled “Rights of the data subject”;

Learning whether your personal data is processed, If your personal data has been processed, requesting information about it, To learn the purpose of processing your personal data and whether they are used in accordance with the purpose, Knowing the third parties to whom your personal data is transferred, in the country or abroad, Requesting correction of your personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom your personal data has been transferred, Even though it has been processed in accordance with the provisions of the law and other legislation, to request the deletion or destruction of your personal data in the event that the reasons requiring its processing are eliminated, and to request the notification of the transaction made within this scope to the third parties to whom your personal data has been transferred, Objecting to the emergence of a result against you by analyzing your processed data exclusively through automated systems, To request the compensation of the damage in case you suffer damage due to the unlawful processing of your personal data, you have rights.

As personal data owners, if you send your requests regarding your rights via e-mail to our web address specified under the title of ‘Identity of Data Controller’ above, or by mail to the business address, duly and stating your identity information, Cultural Heritage will respond as soon as possible and according to the nature of your request. Your request will be finalized within thirty (30) days at the latest, free of charge, but if the transaction requires an additional cost, the fee in the tariff determined by the Personal Data Protection Board will be charged.

6- Keeping Your Personal Data Accurate and Up-to-Date

Customers have accepted and declared that they know that the correctness and up-to-date preservation of the information they share on the website is important for them to exercise their rights over their personal data under the Law and for other relevant legislation, and that they will be entirely responsible for providing false information.

 

7- Security, preservation and destruction of your personal data

Cultural Heritage has a very high sensitivity and awareness about personal data security and protection of personal privacy. As Cultural Heritage, we take the necessary administrative and technical measures to protect personal data against unauthorized access or loss, misuse, disclosure, alteration or destruction, to keep your personal data confidential, to ensure confidentiality and to ensure security. When necessary, it immediately informs you and the Personal Data Protection Board in accordance with the Cultural Heritage Law and personal data protection legislation.

The personal data of our Customers specified in this Privacy and Personal Data Protection Policy are processed by Cultural Heritage by ensuring their security in accordance with the Personal Data Protection Procedure and the Personal Data Retention and Destruction Policy, especially the Law and the legislation on the protection of personal data.

Your personal data is kept for the period required for the processing purposes specified in this Privacy and Personal Data Protection Policy, and in any case, for the statutory limitation periods specified in the legal regulations. Cultural Heritage deletes, destroys or anonymizes your personal data in line with the Personal Data Retention and Disposal Policy, if the aforementioned periods expire or your request is deemed appropriate.

8- Amendments to the Privacy and Personal Data Protection Policy and Customer Clarification Text

Cultural Heritage can always make changes on and content of this Privacy and Personal Data Protection Policy and Customer Clarification Text. These changes become effective immediately upon posting of the new modified text on the public website of Cultural Heritage.

LIGHTING TEXT

Our company, as the data controller, will be able to record, classify, process, store, update, transfer and disclose to third parties the personal data of our valued customers, within the scope of the Law No. 6698 on the Protection of Personal Data (“Law”). With this information, we inform you about our mutual rights and obligations in accordance with the provisions of the Law.

Personal data, such as address and telephone information, vehicle and license plate information, real estate information, bank account information, family status information, voice and image, especially identification information (name, surname, TR identity number, etc.) represents all kinds of information.

Method of collection of your personal data:

Your personal data; The information you transmit to us through our representatives, branches or workplaces or via e-mail, fax, telephone, short message, website, social media channels or other means, through various channels, including sources such as the trade registry, provided that it is in verbal, written or electronic form. It is collected by various methods that are fully or partially automatic or non-automatic as part of any data recording system.

Purposes and legal reasons for processing your personal data:

Your personal data, recording your identity information, address, tax number and other information in order to determine the owner and addressee of all kinds of business and transactions to be carried out in relation to all kinds of products and services that we will offer you, information and documents that will form the basis of works and transactions to be carried out on paper or electronically. regulation, financial and accounting transactions, follow-up of requests and complaints, compliance with the information storage, reporting and information obligations stipulated by all judicial and administrative authorities in accordance with the relevant legislation, and fulfilling the requirements of the contracts between us and the service we will provide to you.

The legal reason for the processing of your personal data is your express consent for matters other than the establishment and performance of the contract, provided that it is directly related to the establishment or performance of the contracts you have made or will make with our business.

Information about your order history and the products you ordered, follow-up of your requests and complaints, fulfillment of our judicial and administrative obligations, promotions, product promotions, etc. to be sent to you. will be processed and stored for use in information and advertising activities.

In order to provide better service to customers and within the framework of legal obligations arising from the Law and related legislation; Your personal data (name, surname, date of birth, mobile phone number, e-mail, gender, address, profession, education, marital status, all shopping information of the member) Your customer transaction information, your liking for their orders, the information that the member has given consent to be shared via those channels in case of connecting with social media accounts, product information in his/her shopping can be requested from you and this data can be saved in Cultural Heritage’s social media or web application in accordance with the following purposes.

Based on, but not limited to, your personal data for the purposes set out below;

Opening the Customer registration, creating and updating the username on the Cultural Heritage website,

Performing quality control and increasing service quality,

Making online sales or tele-sales and Cultural Heritage’s ability to contact the Customer in order to provide this,

Ensuring that the Customer’s invoice (e-invoice, e-archive, paper invoice) is sent to the Customer by Cultural Heritage,

Order tracking,

Sending the product/products to the Customer,

Information, product promotion,

Providing support to the Customer by Cultural Heritage after sales,

Informing its Customers of the products that Cultural Heritage has improved and newly developed in order to create and/or increase Customer satisfaction,

Providing collective electronic message management to customers,

Analyzing Cultural Heritage’s website and information coming from social media and thus increasing its performance,

To increase the functionality and ease of use of Cultural Heritage’s website and social media accounts,

Cultural Heritage’s personalization, targeting and advertising activities for its website and social media accounts,

To communicate with our customers about the conditions, current status and updates of the contracts we have concluded under the relevant articles of the Law on Distance Sales Contract and Consumer Protection, to provide the necessary information, to comply with the contracts we have concluded.

performance of the obligations undertaken by

It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of the contract to be established with the customer,

It is mandatory for Cultural Heritage to fulfill its legal obligation,

It is necessary to process your data for the establishment, exercise or protection of a right.

For other reasons, such as the necessity of data processing for the legitimate interests of Cultural Heritage, provided that it does not harm the fundamental rights and freedoms of the person concerned,

It will be processed for specific, clear and legitimate purposes within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law.

Transfer of your personal data:

Your personal data to our shareholders, domestic/foreign affiliates; To our consultants, lawyers, program partner institutions, organizations, domestic/foreign companies, individuals and institutions from whom we receive services to store data in the cloud environment, domestic and foreign banks (including correspondent banks) that we cooperate or receive services from, financial institutions, payment institutions and other third parties within the framework of our related cooperation. In cases where there is an obligation to provide information as required by the official authorities or legislation, your information may be transferred to legal authorities and institutions, and they may also share your information.

Storage and security of personal data:

Personal data will be kept as long as the purpose of providing this information is valid. Your data will continue to be processed by us after the expiry of the service you receive from us, in order to determine your needs related to our field of activity, to follow up on legal obligations and works. If the data is required to be kept subject to legal periods and for reporting and information purposes to legal authorities and other relevant public authorities, these limits will be followed. Necessary security measures will be taken by us to prevent the stored and recorded data from being lost, not in the hands of unauthorized persons and to prevent illegal use.

Your rights under the law:

Pursuant to Article 11 of the Law; your personal data by applying to our business; To learn whether it is processed or not, to request information about it if it has been processed, to learn the purpose of processing and whether it is used in accordance with its purpose, to know the third parties to which it has been transferred in the country or abroad, to request correction if it has been processed incompletely or incorrectly, in accordance with the conditions stipulated in Article 7 of the Law, requesting the deletion or destruction of data, requesting the notification of the above-mentioned correction, deletion or destruction of the data to the third parties, objecting to the emergence of a result against you by analyzing it exclusively through automatic systems, You have the right to request removal. You can convey your rights under the law to our business via e-mail, social media or telephone.

Cultural Heritage (İbrahim Halil Çakmaktaşı) – Kavaklı Mahallesi Istanbul street İsmail Şen Apt. No 83 Shop No: 7 Beylikdüzü Istanbul Turkey Post code: 34520

E-Mail: info@culturalheritage.com.tr

Phone: 05355917650

CULTURAL HERITAGE

IBRAHİM HALIL CAKMAKTASI

Address: Kavaklı Mahallesi Istanbul street İsmail Şen Apt. No 83 Shop No: 7 Beylikdüzü Istanbul Turkey Post code: 34520

E-Mail Address: chkozmetik@gmail.com

Our WhatsApp Number: 0 535 5917650 (between 09:00 and 18:00 for 5 days a week)

CUSTOMER EXPRESS CONSENT ON PERSONAL DATA

I have read and understood the Clarification Text submitted to me by Cultural Heritage under the Law on Protection of Personal Data No. 6698 (“KVKK”).

Identity, communication, marketing, customer transaction, shopping habits, professional information:

1. In order to provide customers with various advantages within the framework of the loyalty program and to inform them about them, within the scope of carrying out the processes of loyalty to the products,
2. Analyzing customer shopping habits and trends and providing customized offers and segmentation for customers, customer segmentation over purchased products (including cultural and local affiliation information that affects consumption habits) and other customer relationship management (CRM) within the scope of carrying out product marketing processes ) for the purpose of analyzing and managing its execution,
3. I accept the processing and recording of electronic commercial messages (by phone, SMS, MMS, e-mail (printed) or other forms) in order to carry out advertising / communication / promotion processes and to send them in this context.

In order to provide better service to customers and within the framework of legal obligations arising from the Law and related legislation; My personal data (name, surname, date of birth, mobile phone number, e-mail, gender, address, profession, education, marital status, all my shopping information, customer If my transaction information is connected with social media accounts, the information I consent to be shared through those channels, the product information in my shopping can be requested from me and this data can be saved on Cultural Heritage’s social media channels or web application in accordance with the above purposes. It can be processed in order to eliminate errors and deficiencies in the completion of the order and to assist me in completing the order by Cultural Heritage.

For the above-mentioned purposes, Cultural Heritage is responsible for collecting my personal data (private and non-private nature) within the country or abroad, based on my express consent; with companies that cooperate and/or receive services (including payment systems companies), consultancy firms that receive support in sales, marketing, customer relations, legal, accounting and similar fields, and sales, marketing and software issues related to Cultural Heritage’s activities. I accept that it can share and / or open access to third parties that support it (SMS and e-mail sending, CRM (Customer Relationship Management), advertising and public relations and cloud computing, backup, software support companies and similar).