Terms & Conditions

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These terms regulate all users of www.culturalheritage.com.tr. It will be valid for all transactions you make with CULTURAL HERITAGE and for your visits to www.culturalheritage.com.tr . These conditions regulate the sale of perfumes or other products by www.culturalheritage.com.tr to private individuals. This website is for private individuals only. The sales conditions stated hereinafter only concern www.culturalheritage.com.tr and are not related to other conditions applied in stores. Cultural Heritage reserves the right to revise these terms and conditions. The date of the most recent update is found at the end of the Terms and Conditions. Users are responsible for keeping themselves updated with such changes.


We do not guarantee that all products available on the www.culturalheritage.com.tr online store are in stock at the time of your order. In the event of an incorrect stock balance affecting your order, we will contact you by phone or email. Cultural Heritage, www.culturalheritage.com.tr content does not always contain inaccuracies or typographical errors. Nor can we guarantee that all information is up to date. Cultural Heritage can change the content of the site and the items in its assortment at any time. Although www.culturalheritage.com.tr always tries to display correct texts, images and prices on the site and in the webshop, errors may occur. If you were charged the wrong amount while shopping at the webshop, we will give you the option to place a new order at the correct price or cancel your order. If we are unable to contact you, your order will be automatically canceled. Some of the services mediated through www.culturalheritage.com.tr are performed and dealt with by external organizations. Where Cultural Heritage acts as an agent for such services, we cannot be held responsible for errors resulting from its activities. Cultural Heritage cannot be held responsible for damages arising from the use of the site or the inability to use the site. Cultural Heritage cannot guarantee smooth, uninterrupted or secure access to the site.


The copyrights in the documents provided on this website (including, without limitation, Cultural Heritage’s trademarks, logos, graphics, texts, photographs, designs, logos, icons, images, data and software) are owned or licensed by Cultural Heritage and its affiliates. It is owned by Heritage and its affiliates. Cultural Heritage may be referred to as ‘we’ or ‘we’ in the Terms and Conditions. You are authorized to use this material for personal, non-commercial purposes only. You may download, print, and store copies of this material for your own personal, non-commercial use, provided this Copyright Release Notice is included with all such copies. You may not charge anyone for the use of the material and you may not publish, retransmit or otherwise distribute the material to others without the prior written permission of Cultural Heritage. You may not modify the material in any way without the prior written permission of Cultural Heritage. Except as expressly provided in this legal notice, no right or license to the material or any part of it is granted or implied. For press inquiries, please contact us. info@culturalheritage.com.tr


Cultural Heritage (İbrahim Halil Çakmaktaşı) – Kavaklı Mahallesi Istanbul street İsmail Şen Apt. No 83 Shop No: 7 Beylikdüzü Istanbul Turkey Postal code: 34520

E-Mail: info@culturalheritage.com.tr
Phone: 05355917650


Our registered trademarks include Cultural Heritage’s name and logo, among others. They may be available or registered in one or more countries and browsing this website does not entitle you to use them.


All personal information registered on the info@culturalheritage.com.tr website is managed with great care. The information we hold is not sold or used for any purpose other than to ensure you receive the best possible service. It is used solely to inform you about special offers and other marketing activities from Cultural Heritage’s different services. Your personal data may only be disclosed to a third party if necessary for the purposes described above. When you register for our online store, you can choose not to receive information from Cultural Heritage. If you wish to unsubscribe and no longer wish to receive information from Cultural Heritage, send an e-mail to info@culturalheritage.com.tr, specifying your e-mail address and briefly explaining the reason for your choice. You always have the right to request all information about you stored in our system. You can get this information by sending an e-mail to info@culturalheritage.com.tr. If it is proven to be incomplete or inaccurate, you have the right to rectify or delete it. All customers paying by credit card are subject to verification checks. Cultural Heritage reserves the right to delay any order if an additional security check is deemed necessary.


www.culturalheritage.com.tr uses cookies to improve your site experience. The cookie identifies your computer and allows the site to remember your personal settings. Cookies are also used for statistical purposes. You can set your browser to notify you when a cookie is enabled. This allows you to refuse the use of this cookie or to tell your browser to delete the cookie at the end of your visit. If you do not allow cookies, the webshop cannot be used.


www.culturalheritage.com.tr may contain links to other websites beyond our control. We cannot be held responsible for the content or privacy policies of such sites.


We accept payment via IYZICO. The full amount will be charged on the date of purchase (ie when you confirm your purchase). All prices include VAT and any shipping charges (if any) will be added while your order confirmation is in progress based on the delivery address. Cultural Heritage reserves the right to give advance notice of the prices of products at any time.


Unfortunately, we do not deliver to all countries, even if we ship to all over the world by dhl cargo in general. You can reach the full list of countries we do not ship to by sending an e-mail to info@culturalheritage.com.tr. Additional duties and taxes may be incurred by customs in the destination country and will be the buyer’s responsibility. Cultural Heritage cannot predetermine the exact amount of these fees.


Within 14 days following the delivery of your order, you can request the exchange or return of the products that you need to return to us, together with the original invoice. Returns will only be accepted if the tags and original packaging are completely intact. The Cultural Heritage Online Store cannot accept returns where labels have been removed and/or damaged. You are responsible for shipping returned items to the Cultural Heritage Online Store. Items lost during shipping will not be compensated. Shipping costs for returned products belong to the customer. However, the Cultural Heritage Online Store will not charge additional shipping costs for exchanges. Refunds for returned items will be made to the original buyer’s credit card or bank account within two weeks of returning the item. Note that additional taxes and/or taxes are non-refundable. There will be no shipping costs either. All exchanges are subject to availability. Defective items will be replaced with the same type of item, subject to availability. Returns for defective products can be made within 14 days of delivery. Exchanges and returns may only be made as described in the Cultural Heritage Online Store’s instructions.


Cultural Heritage reserves the right to seek all remedies available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. People who violate the restriction of password protected areas of the site may be prosecuted.